Guaranteed - Quality, Reliability and Integrity!

Our main goal is to deliver a service that exceeds your expectations. We are 100% committed to bringing to you Quality, Reliability and Integrity. We are hosting service that you can depend on 24/7, 365 days a year..

MikHoSoft offers a Money Back Guarantee and a 99.9% Uptime Guarantee. We stand behind those guarantees, and are committed to bringing you quality service all year round.

Money Back Guarantee

MikHoSoft will refund your money with in the first 30 days of sign up if requested no questions asked. After the first 30 days you are then bound to the billing period of service you have purchased. Partial billing periods after the first 30 days will not be refunded.

• Money back guarantee must be requested with first thirty days of service and may only be exercised once in a twelve month period.
• Domain Name Registration
  Domains registered are not covered by the money back guarantee. Once a domain is registered the client that registers the domain is the legal owner of said domain.

99.9% Uptime Guarantee

MikHoSoft offers a 99.9% Uptime Guarantee. That means your Web site is guaranteed operational 99.9% of the time in any calendar month. MikHoSoft will refund the customer’s monthly fee in the event of Service Outages due to the failure of our Local Area Network or a Web hosting server. For purposes of this guarantee, only downtime lasting at least 10 consecutive minutes is considered a service outage.

MikHoSoft’s guarantee of 99.9% service uptime allows for 45 nonconsecutive minutes of (HTTP) service outage per month as defined here. account will be credited 1% of your bill for every 60 minutes that you are down not to exceed 50% of your monthly fee.

MikHoSoft will not be held responsible for Service Outages resulting from non-MikHoSoft operated equipment including, but not limited to, Internet NAP failures and backbone failures. Additionally, MikHoSoft will not be held responsible for delays in the registration or transfer of a domain due to InterNIC related issues, for outages resulting from malfunctioning customer scripts or applications that are installed by the customer, nor for unusual traffic spikes or “denial of service” attacks on customer Web sites.

Refunds will be issued upon request by the customer and upon determination that a service outage, as defined by this guarantee, has occurred. Refund requests must be made within ten days of the issuance of the invoice that represents the time period during which the service outage took place.